Improve Order Processing and Provide Outstanding Customer Service
Your company may have an efficient supply chain and a highly skilled workforce, but the more successful you become, the more difficult it is to keep track of order-related paperwork and improve employee productivity. With modular capture, distribution, process management and integration tools, our digital document management solutions help manufacturing companies worldwide optimize business processes and reduce operating costs by making information both more accessible and more secure.
Authorized users can instantly retrieve any document, and with the web client, they can work with documents anytime, anywhere. Documents can be downloaded locally for users to review, or checked out to prevent revisions by other users. The web client provides the full functionality of the solution, with the minimal installation and support requirements of a Web-based application. From accounting and human resources to production and sales, all departments will benefit from our solution. Order Paperwork Customer Specifications Accounting Human Resources Guarantee the Security of Your Information Safeguard your sensitive information and balance access and security with comprehensive security controls. Support for Microsoft Active DirectoryŽ provides secure, single sign-on access to your repository. Promote compliant record keeping and preserve the taxonomy of your records with our Records Management EditionTM, a DoD 5015.2-certified records management solution that's fully integrated with the document management system. And maintain round-the-clock vigilance over user actions with Audit Trail functionality, which tracks all events and ties them back to orders and employees, supporting Sarbanes-Oxley compliance and maintaining ISO standards throughout your organization. Process Orders Quickly and Accurately Using our Intelligent Search functionality, staff can quickly locate documents using any piece of information they have available, including customer name, invoice number, sales order number, purchase order number, part number or ship date-without leaving their desks. Because production staff can instantly locate original orders, they can quickly provide instructions to machine operators and shipping personnel, which increase the speed and accuracy of order processing. Streamline Complex Work Processes With Workflow functionality, you can automate business processes so your staff spends less time handling paper and more time on revenue-generating activities. From contract submission and maintenance to approvals and order completion, you graphically model complex processes to eliminate bottlenecks, ensure constant productivity and accelerate order fulfillment. For example, managing engineering change notices (ECN) is complex, because the moment a revision needs to occur, multiple departments must authorize changes before they can actually be made. Workflow dramatically simplifies this process. An engineer can open the AutoCAD file stored in the document management system and make changes, and then Workflow automatically sends the file to the next approver. E-mail notifications, deadlines and defined work processes automate the ECN process, simplifying complicated procedures that involve multiple people and departments. Minimize Manual Processing Our capture and processing tools provide production-level document processing capability to further simplify manual processing. The Next Step: Please call us at.