Adjamian Affiliated

Sometimes, a little innovation can go a long way. That's the case with a recent Laserfiche installation with one of the world's oldest makers of fragrances and flavors, Robertet.

The 150-year old firm needed some way to readily access some very important papers it kept in notebooks at its US headquarters. Many of its operations were completely computerized, but not information in the notebooks, which held safety specifications about the materials they buy to make perfumes smell sweeter and soft drinks taste better.

According to federal guidelines, those documents, called material safety data sheets, had to be stored for some 30 years and Robertet wanted a safer way to store them. The company also wanted an easy way to store new material safety data sheets that came into the offices from time to time, and it wanted them stored in a document management system that would automatically index them in a way that would make them easy to find and retrieve.

Not a job for ring-bound notebooks. It would take a flexible document management software package and an installer that knew how to take advantage of that flexibility.

The emphasis on simplicity is not lost on Robertet staff trained on the new system. Simplicity was a prerequisite for the installation and Laserfiche came through with flying colors.

"One of the big things we needed from this system was it had to be easy to use" Lykins says. "We didn't want to have to train people for days to use this system. We needed to get the information on these documents fast and this system does that well."