We provide high quality solutions that deliver productivity for years to come. Companies choosing to work with us can expect to receive:
- Client intimacy - our primary focus is on spending time with our clients to understand and address their specific needs
- Vertical expertise - We understand your business and will understand your unique processes or we will not ask for your business
- Technology expertise - With over 30 years of technology experience we know how to make technology work to achieve our clients' goals
Once you engage with us on a particular solution, you can expect the following:
Document Management Engagement Model
- A pre-implementation meeting with the sponsors of the solution that will outline the resources and timeline necessary to complete the project
- A quick deployment of software and hardware usually within a few days even for the larger of organizations
- Ensuring client participation throughout the engagement cycle
- Setting up check and balances in our systems and processes to ensure quality and timely deliveries
- Training, training and more training. On average each individual will be trained by a professional 5 times during the implementation in small and manageable training sessions.
- Unlimited post-implementation support for the life of the relationship
IT Services Engagement Model
- A pre-network assessment and inventory that will document the client's entire infrastructure from systems, hardware, software, and cabling that will give the client and our team a clear picture of the technologies "as-is".
- A consultative report highlighting the most important areas for improvement.
- A rapid move to stabilize the system for critical issues
- A methodical plan to stabilize and upgrade all systems.
- Continual monitoring of the network health, including patch management, antivirus, backups and business continuity, unauthorized access and other critical reports
- Unlimited technical support for any device or issue for the life of the relationship
Business Development Consulting Engagement Model
- A meeting with company executive to discuss their vision usually followed by a short Q&A to fine tune the vision.
- A management report that will provide a complete analysis of the resources necessary to achieve the vision.
- An executive plan along with an onsite part time manager for the life of the project